We understand the importance of respecting and protecting our customers' privacy.
This Privacy Policy describes how ALBOPAY.com collects and processes your personal information or a combination of pieces of information that could reasonably allow you to be identified. It also informs you about how we use and protect your information, as well as outlines your rights in relation to your data.
1. How and what personal information we may collect?
1.1. Sources
Directly: when you contact us or use our website form.
During communicating and in the course of our relationship with you.
From third parties or publicly available sources including commercially available sources and public databases.
From automated technologies and technical data like cookies, server logs and other similar technologies.
1.2. Information types
Personal details, such as name and date of birth.
Contact details, such as phone number, email address, postal and billing address.
Business details, such as company or trading name, directors, website(s), expected sales volumes, shopping cart software, target markets, payment methods, current service providers, and specifics of your needs.
Publicly available background information such as government and business registrations, news articles, publicly shared social media information, websites, blogs.
Technical information such as information collected from your computer or mobile device like your IP address, browser type, operating system.
2. How and why we may use your personal information?
2.1. Your personal information may be utilised to establish effective communication with you, to deliver tailored responses and relevant notifications about our services. Additionally, it might be used for identification and authentication, if required or if applicable.
2.2. We process your personal information to fulfill the services you have requested and meet our obligations to you. This information may be used for the development, site analytics, surveys, marketing, and other activities aimed at performing and improving our services. This includes facilitating direct communication between you and a specific outsourced service provider from our list. Such interactions will occur only with your explicit consent, which we obtain before sending any introductions, requests, marketing messages, and related communications.
3. Whom and when we may share your personal information?
3.1. We may share your personal information with third parties such as service providers, business partners, payment providers, and business operators. These service providers and business partners may include advertising agencies which will use your personal information strictly in accordance with this policy. All participating providers adhere to the data privacy regulations applicable to them. If information visibility for payment or service providers is considered, it will only be done with your explicit consent and approval.
3.2. This sharing may occur when you express interest in a payment or service provider or when you request us to seek payment or service providers for your business.
3.3. Additionally, we may share your personal information when required by law. This sharing is done when we believe it is necessary to comply with legal or regulatory obligations or to protect our rights or the rights of any third party.
4. How do we store and protect personal information?
4.1. Access to personal information is restricted to a select number of qualified employees with specific access rights, ensuring that only those with the necessary qualifications can retrieve or manage this information.
4.2. We retain your personal information for the duration of our relationship with you, ensuring that we have all information at hands to meet any ongoing obligations.
4.3. To safeguard the personal information we process and use for services, we implement comprehensive physical, technical, and organizational security measures. We audit, evaluate and update these measures and processes on a regular basis.
4.4. Electronic communications and databases are subject to errors, tampering, and break-ins. While we take extensive measures to secure electronic communications and databases, it is essential to acknowledge the potential for errors, tampering, and unauthorized access. Despite our efforts, we cannot guarantee absolute security or be held liable for any such occurrences.
4.5. Please be aware that your personal information may be transferred to, stored, and processed in a country that may not offer the same level of protection as your home country's laws. In such cases, it may be accessible to the government of those countries under lawful orders.
4.6. Please note that we do not have control over links to other websites. Once you use these links to leave our website, we cannot be responsible for the protection and privacy of any information you provide while visiting such sites. Such sites are not governed by this privacy statement. Exercise caution and review the privacy statement applicable to the website in question.
5. How do we control rights, obligations, and responsibilities?
5.1. We may use your personal information to conduct checks in compliance with regulatory requirements, granting us the right to process and store your information as permitted by law.
5.2. We may use your personal information to protect our legal rights such as to detect, prevent and respond to claims, violations of law or our Terms and Conditions.
5.3. You have the right to access, correct, delete, restrict, or object to our use or processing of your personal data.
5.4. You also may have a right to lodge a complaint with your local data protection or privacy regulator.
6. How can you contact us?
If you have any questions or concerns about how your personal information has been used, or if the personal information we hold about you is inaccurate and you would like to update, correct, or withdraw it, please contact us using the provided contact details below:
info@alboallianz.com
+44 (0) 7384 03 1870
ALBO ALLIANZ LTD
82a James Carter Rd,
Mildenhall, IP28 7DE
United Kingdom
7. How do we update or modify our Policy?
If any changes occur in our Privacy Policy, we will update the Site accordingly. However, if the changes we make might result in the disclosure of information that you have previously requested not to be disclosed, we will contact you and take all necessary measures to prevent such disclosure.